Cancellation policy
Right of cancellation
Your contract agreement may be rescinded in writing (e.g. letter, fax, e-mail) within 1 month without explanation or, if the product was delivered prior to expiration of said term, by return of goods. This terms starts with the receipt of this written notice, but not prior to the goods being delivered to the customer (in the case of recurring deliveries of the same type, the first partial delivery) nor prior to fulfilment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 Introductory Act to the German Civil Code and our obligations pursuant to § 312g para. 1 clause 1 German Civil Code in conjunction with Article 246 § 3 Introductory Act to the German Civil Code. The timely submission of the cancellation notice or the product shall suffice in complying with this cancellation term. Please address the cancellation notice to:
DISAGU Schutzfolien Vertriebs GmbH
Managing director: Maik Schmidt
An der Weißen Mauer 15
02826 Görlitz
Deutschland
Fax: +49-3581-8767597
Email: shop@disagu.de
Consequences of cancellation
In the event of effective cancellation both parties shall return the services received and surrender any benefits (e.g. interest). In the event you are unable to return or surrender the services received from us and the associated benefits (e.g. benefits of use) in whole or in part or only in a deteriorated condition, you will be liable for compensating us. With respect to deterioration of the product and the benefit of use you are only liable to compensate us if such benefits or deterioration of the goods can be ascribed to handling the goods beyond verifying the properties and functionality. "Verifying the properties and functionality" refers to testing and trying the goods as would be possible and customary in a retail store. Goods eligible for parcel post shall be returned to us at our risk. Return shipping costs shall be paid by you if the delivered goods correspond with those ordered and the price of the goods returned does not exceed a value of 40 Euro, or for items higher than said price, the return service or contracted partial payment has not been provided at the time of cancellation. Otherwise the return shipment is free of charge to you. Goods not eligible for parcel post shall be picked up from your location. Any obligations to refund payments shall be satisfied within 30 days. For you this term starts at the time your cancellation notice or product is sent, for us with receipt of such.
End of cancellation policy
Disagu.co.uk